Prudential Financial, Inc. is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company’s well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services. For more information, please visit www.prudential.com. 

Manages assigned caseload of more complex disability cases. Evaluates claimant eligibility. Utilizes specialty consulting resources effectively including medical, legal, vocational and/or rehabilitative staffs to achieve optimum outcomes for claims direction. Interacts with internal and external customers including, but not limited to, claimants, employers, physicians, attorneys and underwriters to gather the information to make the decision on the claim. Analyzes, approves or denies Disability Income and Waiver of Premium claims for contestable and non-contestable cases. Provides technical direction to other claims personnel as needed. Decides payment period, follows up and monitors payment accuracy and timeliness; follows plan to closure. Incumbents typically have 3-5 years of relevant experience. Typically reports to Supervisor of Disability Claims.

Ability to manage multiple and changing priorities 
Excellent organizational and time management skills 
Strong written and communication skills demonstrated in previous work experience 
Specific experience with collaborative negotiations 
Proven skills in positive and effective interaction with challenging customers 
Experience in effectively meeting/exceeding individual professional expectations and team goals
Demonstrated analytical and math skills 
Ability to exercise sound judgment 
High level of flexibility to adapt to the needs of the organization
PC skills preferred (i.e. Windows based environment) 
College degree and pior claim experience preferred 

The Prudential Insurance Company of America and its affiliates, Newark, New Jersey are Equal Opportunity/Affirmative Action Employers and are committed to diversity in our workforce. 


Prudential is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity unless contracted with Staffing. Agencies must work with Staffing as the primary point of contact and follow the Prudential application process to be considered for business. Regardless of past practice, all resumes submitted by search firms to any employee at Prudential via-email, the Internet or directly to hiring managers at Prudential in any form without a valid written search agreement in place for that position will be deemed the sole property of Prudential, and no fee will be paid in the event the candidate is hired by Prudential as a result of the referral or through other means. Note: Any search agreement entered into with Prudential before January 2004 is null and void. Search firms are essential to the recruitment and staffing efforts at Prudential and we value the partnerships we have built with our preferred vendors. For this reason, Prudential has established and regularly maintains a preferred vendor list. Please note that even preferred vendors need to have a written search agreement signed by the Director, Recruiting Programs, Staffing at Prudential in place for the specific position in order for a fee to be paid for any candidate referrals.