Manager, FMLA
Prudential Financial
Portland, ME United States

Prudential Financial, Inc. is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company’s well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services. For more information, please visit www.prudential.com. 
  • Responsible for high-level oversight and management of the FMLA and STD Team.
  • Ensuring integrated STD/FMLA events are handled efficiently, maintaining good policyholder/client relationships and providing technical expertise on STD/FMLA administration.
  • Manages staff of 20 -40 direct and indirect subordinates.
  • Responsible for coaching, staffing, development and performance management of direct and indirect subordinates.
  • Through the proper management of resources, workflow and segmentation of workload, delivering consistent financial results which meet divisional expectations.
  • Responsible for the identification and implementation of strategic initiatives for STD/FMLA administration, enhancements for the absence product.
  • Experience managing FMLA and STD claims staff
  • People management experience; 4+ years with experience in associate development
  • Experience introducing and managing within a newly developed process
  • Experience in Process redesign efforts
  • Change management experience, ie, leading change 
  • Effective written and oral communication to both internal and external customers.
  • Some travel required.
  • Litigation experience (depositions, mediations).
The Prudential Insurance Company of America and its affiliates, Newark, New Jersey are Equal Opportunity/Affirmative Action Employers and are committed to diversity in our workforce. 

Prudential is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity unless contracted with Staffing. Agencies must work with Staffing as the primary point of contact and follow the Prudential application process to be considered for business. Regardless of past practice, all resumes submitted by search firms to any employee at Prudential via-email, the Internet or directly to hiring managers at Prudential in any form without a valid written search agreement in place for that position will be deemed the sole property of Prudential, and no fee will be paid in the event the candidate is hired by Prudential as a result of the referral or through other means. Note: Any search agreement entered into with Prudential before January 2004 is null and void. Search firms are essential to the recruitment and staffing efforts at Prudential and we value the partnerships we have built with our preferred vendors. For this reason, Prudential has established and regularly maintains a preferred vendor list. Please note that even preferred vendors need to have a written search agreement signed by the Director, Recruiting Programs, Staffing at Prudential in place for the specific position in order for a fee to be paid for any candidate referrals.

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Job code: 6403
12069908