Prudential Financial companies serve individual and institutional customers worldwide and include The Prudential Insurance Company of America, one of the largest life insurance companies in the United States. These companies offer a variety of products and services, including life insurance, mutual funds, annuities, pension and retirement-related services and administration, asset management, banking and trust services, real estate brokerage franchises, relocation services and, through a joint venture, retail securities brokerage services. For more information, visit www.prudential.com.

· Provide prompt, professional and reliable service to clients concerning a variety of issues 
· Identify educational opportunities for the Education & Enrollment (E&E) team members in NJ while servicing the existing book of accounts. 
· Support the State of NJ E&E team to increase account retention & enhance participant outcomes by providing a high level of customer service, information and education to participants 

MAJOR RESPONSIBILITIES: 

• Identify opportunities through interactions with participants 
• Identify and research client issues as needed 
• Work closely with NJ participants and NJ E&E team members

• Series 6, 63 and Life & Health licenses required at or within 120 days of employment. 
• Solid knowledge of investment products, defined contribution plans, distribution processes, and compliance regulations. 
• BA/BS or College degree or equivalent work experience. 
• Excellent customer service and listening skills. 
• Superior research and issue resolution skills. 
• Self-motivated and solid team player

Any applicant selected for this position will be required to submit to an extensive background screening and a credit check. Failure to comply will eliminate an applicant from consideration for this position. Any negative information obtained as a result of the background screening may result in the disqualification of the applicant from this and any other position in Prudential, including their current position if they are an internal applicant. 

We offer a competitive salary, paid overtime, incentive bonuses based on your performance and excellent benefits including a pension plan, 401(k) and medical and dental coverage. 

Prudential is an Equal Opportunity/Affirmative Action Employer and is committed to diversity in its workforce.